GLOSSARY

A rate understood as the ratio of employee leaves to all employed, calculated according to the formula: number of persons who have left (in total and in a given category) divided by the total number of employees multiplied by 100.

Collective Bargaining Agreement. It is an agreement between the employer and the trade unions, which defines, among others, such issues like the employer's obligations to employees and guaranteed employee rights.

A technological process of the simultaneous generation of electricity and thermal energy in the heat and power plant.